Privacy Policy

Last Updated: August 6, 2021

This Privacy Policy is for the Apex Health Living website.

Questions, Concerns, or Changes to Your Personal Information?

Please contact us.

Apex Health, LLC
36 Fox Den Rd
Glastonbury, CT 06033

Phone: 336.900.1982
Email: GordonT@ApexHealthLiving.com

Our website address is:
https://www.apexhealthliving.com

Personal Information

We collect, process and/or store information from you on our website when you:

  • visit our website
  • submit a website form
  • place an order

We may hold on to your information until we receive a request for erasure, at which point we will delete or anonymize your information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you want to edit your data, be removed from our records or request a record of the data we have about you, please call us at 336.900.1982 or email us at GordonT@ApexHealthLiving.com.

Visits to Our Website

Google Analytics

This website is like millions of other websites using Google Analytics to gather information about site visitors and their behavior. We use Google Analytics to get an idea for:

  • how many visits our website gets
  • how visitors found our website
  • in which content they are interested
  • how long they stay on our website and on each individual page
  • what region they are from
  • what type of computer hardware and internet software they are using
  • and similar details

However, we do not send any of your personal information to Google Analytics. The collected information is used only for statistics, which help us evaluate our website’s performance. User-level and event-level data stored by Google Analytics is set to be automatically deleted from Google’s servers after 2 months.

To opt-out of Google Analytics completely, install the Google Analytics Opt-out Browser Add-on.

CleanTalk (Spam Filtering)

For security reasons and to protect this website from spam, this website is using CleanTalk. CleanTalk may store and process your IP address along with your submitted data. Some of this data will be stored in log files for 7 days. CleanTalk may use spam activity information of IP/email addresses to offer proper anti-spam protection to all websites connected to its service. It concerns exclusively those IP/email addresses that are being used for spam mailing. For more information visit CleanTalk’s Privacy Policy.

Cloudways (Hosting)

Our website is hosted through Cloudways. Cloudways holds a server log of all website visits to help with security and diagnostics. The server log contains the visitor’s IP address along with the date and time of the loaded content but no information like name, phone number or email address.

Website Forms

The information we collect from these forms consists of all the information you enter and your IP address. We use the submitted information to process your submission and to respond to it (if applicable). Submissions are stored in the website’s database (e.g. for backup, reporting and accounting purposes) for 180 days.

Online Ordering

When you place an online order on our website, we process and store your personal information along with your IP address (for security purposes) so that we can fulfill your order. None of your entered information is made public. Furthermore, in case you set up a password on our website, only a hashed value of your user account’s password is stored in our website’s database.

If you add products to the cart, your cart will be saved in our database.

We use PayPal and Stripe to process payments on our website. Your personal and transactional data will be shared with the payment processor when submitting your order payment. This is done so the payment processor can charge your credit/debit card on our behalf and to prevent fraud. The payment processor does not give us access to your full credit card number. Visit PayPal’s Privacy Policy or Stripe’s Privacy Policy for more information.

MailerLite

To send filter replacement reminder emails and newsletters to our customers, our online store submits your order information to MailerLite. Read MailerLite’s Privacy Policy for how MailerLite handles your personal data.

You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email or by contacting us.

Cookies

Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website.

You can delete or disable cookies by using your browser. In Chrome you can delete your cookies by clicking on the three vertical dots in the top right corner, then clicking on “More tools” and then on “Clear browsing data…”. The operation is similar in other browsers, such as Edge or Firefox.

  • If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.Our online store places a 1st party cookies on your computer to remember items in your cart and to provide you with checkout ability.Other 1st party cookies may be set by our website for operation and caching purposes.
  • Google Analytics’ (see description above) core functionalities store 1st party cookies on each visitor’s device.
  • CleanTalk (see description above) uses 1st party session cookies on our website to determine whether or not you are a human visitor.

Content Hosted by Third Parties

We may embed content on our website from third parties such as Google Maps, Vimeo and YouTube. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

However, since this embedded content is not hosted by our web host, we do not have control of the cookies they use or what personal information they collect. Our Privacy Policy does not apply to them. Please see the third parties’ privacy policies for more information.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, as soon as they are posted on this page.

Complaints

Please call us at 336.900.1982 or email us at GordonT@ApexHealthLiving.com with any complaints regarding your personal data. We will take your complaint seriously, investigate it and take necessary measures where applicable. This does not affect your right to lodge a complaint with a supervisory authority.

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